Product
One Connected Platform for Your Entire Salon
From the moment a customer books or walks in to the moment payroll is prepared, SpaOne keeps your operations connected.
Built-in AI
AI that works the front desk with you
Our biggest edge: AI that answers your phone, tends your reputation, and turns your numbers into plain-English advice.
On call · 0:38
Incoming · 9:42 PM
Live transcript
“Any openings for a gel manicure tomorrow?”
“We do! I have 2:30 or 5:00 PM with Kim — which works best?”
Booked automatically
Gel manicure · Tomorrow 5:00 PM · Kim
AI
AI Receptionist
Answers your phone in a natural voice around the clock — booking appointments, answering questions, and capturing every caller while your team focuses on the guests in the chair.
New review
Reputation
Danielle P.
2 min ago
“Waited 20 minutes past my appointment and nobody said a word. Love the work, but the wait was rough.”
AI-drafted reply
“Hi Danielle — I’m so sorry we kept you waiting. That isn’t the experience we want for you. I’d love to make your next visit right — please reach out to me directly.”
AI
AI Auto-Reply
A review lands — even the 1-star at 11pm — and SpaOne drafts a calm, on-brand reply for you to approve in a tap. Your reputation gets tended without you staying up to write.
This week
What changed & why
Slow day
Tuesdays run about 30% below your weekly average — a midweek text offer could fill them.
Trending up
Gel manicures are up 18% this month — your fastest-growing service.
Rebooking
First-timers who rebook within a week are far more likely to become regulars.
Ask anything: “Which services should I promote next month?”
AI
AI Business Advisor
Instead of one more dashboard, you get plain-English takeaways — 'Tuesdays are slow,' 'gel manicures are climbing' — and the next move to make.
POS and Payments
Ring up services, products, tips, and taxes, then take card, cash, or split payments in one fast flow.
Booking and Scheduling
Manage appointments, walk-ins, and online bookings on one shared calendar that respects each tech's availability.
Customer Check-In
Guests check in and pick services, then flow straight into the queue and their ticket.
Staff and Turn Management
Set fair turn rules and see who's up next at a glance, factoring in ticket value and appointments.
Payroll, Commission, and Tips
Track sales per technician and apply your commission and tip rules to prepare accurate payroll.
Customer Profiles and Loyalty
Keep visit history, preferences, and loyalty in one profile your team can pull up at the ticket.
Marketing and Messaging
Send reminders and promotions using the visit data already in SpaOne.
Reporting and Analytics
See sales, services, and staff performance, with trends across any time period.
Gift Cards
Sell, redeem, and track gift card balances right inside checkout.
Multi-Location Management
Manage every location and compare performance from one connected platform.
Hardware
Works with supported terminals, printers, cash drawers, and check-in tablets, set up to run together.
Security and Permissions
Set roles and permissions so each person only accesses what they need.
See it running in your shop, not a generic demo
We'll walk your actual workflow — your turns, your pay structure, your services — and show you exactly how the move over works. No pressure, no script.