Features
Built for the business behind the beauty
Bring the front desk, staff operations, customer relationships, and owner reporting into one connected salon platform.
New review
Reputation
Danielle P.
2 min ago
“Waited 20 minutes past my appointment and nobody said a word. Love the work, but the wait was rough.”
AI-drafted reply
“Hi Danielle — I’m so sorry we kept you waiting. That isn’t the experience we want for you. I’d love to make your next visit right — please reach out to me directly.”
Draft review replies with your approval
SpaOne can draft a response to a customer review for you to approve, edit, or replace. The salon stays in control of what gets published.
- Review activity is organized in one dashboard
- Generate a draft when you want help getting started
- Approve, edit, or replace every response
- Keep the final voice and decision with your team
This week
What changed & why
Slow day
Tuesdays run about 30% below your weekly average — a midweek text offer could fill them.
Trending up
Gel manicures are up 18% this month — your fastest-growing service.
Rebooking
First-timers who rebook within a week are far more likely to become regulars.
Ask anything: “Which services should I promote next month?”
Understand business trends in plain English
SpaOne brings operating data together and can summarize trends in plain language. Use those summaries alongside reports to decide what deserves a closer look.
- Review sales and service trends without rebuilding spreadsheets
- Compare performance across useful time periods
- Ask questions about the data available in SpaOne
- Use summaries as decision support, not automatic decisions
Today · Front desk
Order #4172 · Sarah Chen
Deep Tissue Massage
60 min
$120
Aromatherapy Add-on
×1
$25
Hydrating Facial
45 min
$95
Total
$276
Cart
Sarah Chen
Approved
Apple Pay · 8s
Total
$176
Receipt sent · SMS
Ring up a packed Saturday and keep tickets straight
Keep walk-ins, appointments, services, add-ons, tips, and payments connected to the same visit. Staff can work from supported tablets or the front desk.
- Reference client history while building a ticket
- Sell prepaid packages and gift cards without a workaround
- Handle split payments and tip allocation
- Keep ticket details together from service to checkout
Welcome back
Check in for your appointment
Full name
Mobile
Walk-ins check themselves in
Guests can enter their information on a supported tablet and join the walk-in queue without requiring a staff member to retype every detail.
- Clients sign in themselves on an iPad or Android tablet
- Collect available consent and communication preferences
- Regulars are recognized by their phone number, no re-typing
- Send check-ins to the live turn board
Today
May 4 · Mon
Make appointments easier to manage
Give clients an online booking option and keep appointments in the same operating system as walk-ins, staff schedules, and customer records.
- A booking page in your salon's colors, open around the clock
- Configure appointment reminder messages
- Block off holidays and days you're closed in a few taps
- Use waitlist tools when the schedule is full
This week
Team performance
Mia Reyes
Senior Stylist
$412
32h
Jordan Park
Massage Therapist
$356
28h
Priya Singh
Esthetician
$298
30h
Total payroll
$4,288
+12% vs last week
Apply turn rules and prepare payroll records
SpaOne applies the rotation rules your salon defines and keeps time, commission, and tip records together. Review the calculations and export the records for your payroll process.
- Configure and track your salon's turn rules
- Everyone gets their own login and sees only what they should
- Track commission and tip records as transactions are completed
- Review clock-in and clock-out records before payroll
This week
$24,820
New clients
42
+9 vs last week
Retention
87%
+3.2pts
See the operation more clearly
Use sales, service, staff, and customer reports to understand what is happening across the salon. Export available records for further review with your accountant or advisor.
- Review sales and tip activity in one place
- Compare services, add-ons, and time periods
- Review technician activity and booking patterns
- Export available business records for outside analysis
Charge
$176.00
Order #4172 · Sarah Chen
•••• •••• •••• 4242
Every way your clients want to pay
Accept supported card, contactless, wallet, split-payment, and gift-card transactions. Keep payment, tip, receipt, and ticket records connected.
- Take any card, tap-to-pay, Apple Pay, Google Pay, or gift card
- Send digital receipts from the completed transaction
- Use end-of-day records to reconcile the register
- Keep payment activity tied to the correct ticket
Switching to SpaOne
Bring supported business records with you
Launch-period migration assistance is available for supported systems and data formats. We'll confirm the records we can move — including eligible client, gift-card, and package data — before your transition begins.
See it running in your shop, not a generic demo
We'll walk your actual workflow — your turns, your pay structure, your services — and show you exactly how the move over works. No pressure, no script.